Using kp99 Terms and Conditions

1General Terms & Acceptance

By accessing or using the kp99.win website and its applications, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. kp99's Terms & Conditions are legally binding and govern the relationship between you and kp99. If you do not agree to these terms, please discontinue use of the platform.

These Terms & Conditions apply to all kp99 services — Live Casino, slots, fish games, Sports Betting, and all other categories. kp99 reserves the right to amend these terms at any time; continued use of the platform after any changes constitutes acceptance of the updated terms.

2Account Registration & Eligibility

You must be 18 years of age or older to open an account on kp99. All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account suspension or termination, and any deposited funds may be forfeited.

Each person may only create one account. Multiple accounts from the same individual, household, device, or IP address are strictly prohibited. kp99 may request valid identification, proof of address, or other documents from any user at any time for identity verification (KYC) purposes.

• Copy of National ID (NID) or passport
• Bank statement or mobile banking confirmation
• Utility bill or similar document as proof of address
• Selfie or face verification (where applicable)

You are solely responsible for keeping your account secure. Never share your password with anyone, and contact our support team immediately if you notice any suspicious activity.

3Deposit & Payment Policy

Kp99 currently supports deposits via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200, and the maximum is determined by your account tier and verification status. Deposits are generally credited instantly.

Kp99 requires that all payments be made directly from an account registered in your own name, not through a third party. Payments made from another person's account may trigger an investigation and result in funds being withheld.

4Withdrawal Policy

Your account's KYC verification must be completed before submitting a withdrawal request. Withdrawals are typically processed within 24 hours, though in some cases it may take 3–5 business days. The minimum withdrawal amount is BDT 500.

• Withdrawals must be made to the same payment method used for the original deposit.
• Winnings from bonuses must meet the specified wagering requirements before any withdrawal can be made.
• The weekly maximum withdrawal limit varies according to the user's VIP level.
• Kp99 reserves the right to temporarily suspend withdrawals in cases of suspicious transaction activity.

5Bonus & Promotion Terms

All bonus and promotional offers on kp99 are subject to specific terms and wagering requirements. The applicable terms are clearly stated alongside each bonus offer. Standard wagering requirements range from 15x to 30x the bonus amount, and may vary by offer.

The welcome bonus is exclusively for new members registering for the first time. Claiming the welcome bonus more than once from the same person, device, or IP address is strictly prohibited. If such activity is detected, the bonus will be cancelled and the account suspended.

• Bonuses are generally valid for 7 to 30 days — any unused bonus will expire at the end of the validity period.
• Not all games contribute equally to wagering when playing with a bonus — some games do not count toward bonus wagering at all.
• Bonus balances cannot be withdrawn before the wagering requirements have been met.
• Kp99 reserves the right to cancel or modify any promotion at any time.

6Gaming Rules & Outcomes

All game outcomes on kp99 are determined by an independent, certified RNG (Random Number Generator) that is regularly audited by third parties. If a technical error causes the outcome of a game to be uncertain, kp99 reserves the right to void that round and refund all wagers.

In the event of a disconnection during a Live Casino game, the last state recorded on kp99's server will be considered final. For Sports Betting, if a match is cancelled or the event is altered, the affected bet will be voided and the full amount refunded.

7Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on the kp99 platform. Any violation will result in immediate account closure and possible forfeiture of all balances:

• Creating multiple accounts under the same identity
• Manipulating the system to exploit bonus offers or engaging in bonus abuse
• Using the platform for money laundering or illegal transfer of funds
• Manipulating games through hacking, cracking, or the use of software bots
• Unauthorized access to another member's account
• Registering with a false identity or fraudulent documents
• Using third-party payment methods

8Account Suspension & Closure

Kp99 reserves the right to temporarily suspend or permanently close any account at any time, without prior notice, for the following reasons:

• Breach of any provision of these Terms & Conditions
• Failure to cooperate with the identity verification (KYC) process
• Suspicious or unusual transaction activity
• Self-exclusion or account closure at the user's own request
• Court orders or directives from regulatory authorities

Users may also request account closure at any time. Before submitting a closure request, please ensure all pending withdrawals have been processed and there are no active bonuses on the account.

9Responsible Gaming Policy

Kp99 believes gaming is a form of entertainment, not a source of income. We are committed to promoting responsible gaming. In line with kp99's Terms & Conditions, we encourage all users to make use of the following tools:

• Deposit Limits: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Time Limit: Set a time limit for each gaming session.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: Keep session reminder notifications enabled to track how long you have been playing.

Anyone under 18 is strictly prohibited from using kp99. kp99 takes strong measures to protect minors. To learn more, Responsible Gaming Visit the page.

10Dispute Resolution Process

Any dispute between kp99 and a member should first be directed to our customer support team for direct resolution. We will provide an initial response within 7 business days of receiving a complaint.

If an internal resolution is not possible, the matter may be referred to a neutral third party or our licensing authority. In all disputes, kp99's server records will be treated as the definitive evidence.

11Privacy & Data Protection

Kp99 is committed to protecting your personal information. Details you provide at registration are used solely for service delivery, identity verification, and compliance with applicable legal obligations. Your data is never sold or shared with third parties.

To learn more about our data protection policy Privacy Policy Visit the page. Your data and transactions are protected using SSL encryption and advanced firewall technology.

12Amendments to Terms & Their Effect

Kp99 reserves the right to update or modify these Terms & Conditions, in part or in full, at any time. For significant changes, advance notice will be provided via registered email or in-app notification. Continued use of the platform following any changes will be considered acceptance of the updated terms.

If any provision of these Terms & Conditions is found to be invalid or unenforceable, all remaining provisions will continue in full force and effect. Although these terms are written in English, the English version will prevail in the event of any legal dispute.